Boosting Performance & Results When and Where You Need It
Our Testimonials Do the Talking
Our Reputation Speaks for Itself
We Offer Brand Specific Consulting
What makes our team different?
DealerBOOST has worked with these brands and beyond, helping teams to solve problems and develop their businesses. We work together with our clients, facilitating honest and transparent collaborations to gain a complete understanding of their vision and specific needs. We customize and tailor solutions for you and your team, when and where you need them. From OEM specific program money and requirements to process changes and launches, we're here for you. Let us do the research and work to drive your results!
New Hire BOOST
Have high turnover? We're here to help, from OEM specific program training and on-boarding to dealership culture we will get your new hires tuned up and ready to represent your brand. We tailor our processes to your teams needs and take your customer experience
to the next level.
Sales BOOST
Need to improve sales performance? We're able to jump right in with our expertise and coach your team day one. Your customers have changed and your team may need to refresh their skills to maximize results. We have proven processes to create consistency and accountability across the board.
Service BOOST
Is it time to make a strategic jump in service performance and revenues? We dig in with fixed ops and service professionals at your dealership to motivate and implement the change you envision. Your business today and tomorrow depends on your service advisors and technicians and we're ready to help drive their sales and customer experience into the future.
Management
Tune-Up
Whether your store is trying to navigate through uncertain times or jumping from momentum to breakthrough, you need more than management. You need Leadership at every level of your organization. The results you want will only come through and with dynamic, engaged, dedicated teams. We can help your management team rise above counting results to driving results!
Who We Are
SUSAN YORK + MICHAEL HOPE
We're the owners of DealerBOOST an automotive performance improvement firm based in
Austin, TEXAS.
Together, with our team we've helped dealerships across the nation improve performance and make more money. The dealerships we work with sell more vehicles, retain more employees, make more performance bonus money from manufacturers, and are ranked among the top dealerships in their regions in customer satisfaction.
Want to boost your performance? Give us a call today and let’s discuss your challenges, opportunities and what we can do for you.
The Team
CEO + Executive Consultant
SUSAN YORK
Susan York is a third-generation retail icon. From her early career with JC Penney Company, where as a national buyer she revolutionized purchasing for the youth market, to automotive retail she has established herself as a someone who produces sustainable results. Her innovative approach and processes enable our automotive clients to excel at customer experience and CSI metrics. As a keynote speaker, her presentations to audiences up to 4,000 provide insights and practices leading to effective change. She works as a consultant, coach, and mentor to the automotive industry.